Questions, answered

Every TimberKats shirt is printed just for you when you order — nothing sits in a warehouse. Most orders are at your door within about a week, and tracking lands in your email the moment it ships.

Your account has your order history and receipts — sign in with the email you used at checkout. And the tracking link in your shipping email always has the latest word.

We make it right, free. Send a photo and your order number through the contact page within 30 days and we’ll print and ship a replacement. No return postage, no forms in triplicate.

Once per order, on us. Tell us the size you need through the contact page — include your order number — and we’ll print you a fresh one. Keep the original: donate it, or gift it to a fellow cat person.

Because every shirt is printed to order, we don’t do traditional returns. What we do instead: defects and printing mistakes are replaced free, and every order gets one free size exchange. If something’s wrong, we make it right — the details live on our Shipping & Guarantee page.

Our tees run roomy. Every product page has an honest size guide with real measurements — thirty seconds with a tape measure beats a guess. And if the guess wins anyway, the free size exchange has your back.

Cold, inside out, no bleach. Tumble low or hang dry. Garment-dyed fabric softens and fades gently with the years — that’s not a flaw, that’s the plan.

Yes. Payments are processed by Stripe — the same processor trusted by millions of businesses — and your card number never touches our servers.